Frequently asked questions

A Sportsmen SE RV parked on gravel with outdoor chairs and a fire pit setup nearby.

An RV rental for disaster relief provides temporary housing for individuals whose homes have been damaged or destroyed by a natural disaster. These rentals offer a safe and comfortable living space while repairs are made or until permanent housing can be arranged.

Many homeowner insurance policies include coverage for additional living expenses (ALE) or loss of use, which can cover the cost of an RV rental if your home becomes uninhabitable due to a covered disaster. Check with your insurance provider to confirm your coverage details.

To arrange an RV rental through your insurance, first, contact your insurance provider to report the damage and confirm ALE coverage. Your insurer will guide you on the next steps, which typically include getting approval for the rental and selecting an RV rental company that works with your insurance. We can also work directly with your insurance company and handle all aspects of the claim as it pertains to the RV temporary Housing, including billing and payments.

The duration of your RV rental will depend on your insurance policy’s ALE limits and the extent of the damage to your home. Most policies cover expenses for a reasonable period until your home is repaired or you find permanent housing.

We only allow cats if kenneled. Dogs are allowed with prior authorization. We only ask that you look after your mascots and the RV’s cleanliness!

No, out of consideration to other renters, we do not allow smoking.

Yes, we can deliver it directly to you and set it up, level it, and hook up all of the utilities, and walk you through all of the onboard systems.

If you need to extend your RV rental period, contact your insurance adjuster as soon as possible to discuss your situation. Extensions may be granted based on ongoing repairs and the terms of your ALE coverage.

If the RV sustains damage while in your possession, report it immediately to the rental company so we can fix it as soon as possible, and report it to your insurance provider. Depending on the nature of the damage, your insurance or the rental company’s insurance may cover the repairs.

Typically, ALE coverage is only applicable if your home is deemed uninhabitable. If your home is partially damaged but still safe to live in, your insurance might not cover an RV rental. However, specific circumstances vary, so it’s best to discuss your situation with your insurance provider.